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  • I'm worried about this encouraging more screen time
    eQuoo is designed to be used in limited sessions and so does not promote lengthy screen time. Furthermore, research is indicating that what people do when using screens (e.g., casual web surfing, use of social media vs. gaming, watching TV) is a better indicator of potential problems than just the amount of time. Like most things, moderation is key, and is something encouraged in the game.
  • Do you need good internet connection to play?
    In order to play eQuoo on both mobile and web, players require good internet access.
  • Why is eQuoo for the whole school and not just those pupils who we have identified as needing support?
    eQuoo is made for everyone. The psychological and resilience building skills help to alleviate symptoms of depression and anxiety that an individual may currently be experiencing, while also preparing individuals for future adversity.
  • What makes eQuoo different from other solutions in the market?
    eQuoo is within the 2% of mental health apps on the market that has been clinically proven. We also offer our customers the chance to enhance their mental health skills through gamification with stories that have been tailored to suit our target demographic.
  • What reading age is used in the games?
    The proven reading age throughout the game is 11-12 year olds.
  • How is personal data handled and protected within the app?
    All identifiable data is stored on a multi layered and triple encrypted server hosted in the UK. This is linked to anonymous analytical data via an encrypted key and can only be accessed by our data protection officer and head clinician, Silja Litvin. All systems are GDPR compliant, we have HIPAA accreditation and have regular penetration tests to protect the data.
  • What age group is eQuoo appropriate for? What is the recommended minimum age for users?
    eQuoo is NHS approved as a 12+ tool, however, due to the storylines in our app we recommend players be from 14/16+
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FAQ

Hi! How can we help?

We understand you may have a few questions for us, please click on the questions below to find your answer...
Still can't find what you are looking for? Our team are always on hand to help

Personal Growth
Reduce Anxiety
Relationship Skills
Reduce Depression
Resilience
  • I'm worried about this encouraging more screen time
    eQuoo is designed to be used in limited sessions and so does not promote lengthy screen time. Furthermore, research is indicating that what people do when using screens (e.g., casual web surfing, use of social media vs. gaming, watching TV) is a better indicator of potential problems than just the amount of time. Like most things, moderation is key, and is something encouraged in the game.
  • Do you need good internet connection to play?
    In order to play eQuoo on both mobile and web, players require good internet access.
  • Why is eQuoo for the whole school and not just those pupils who we have identified as needing support?
    eQuoo is made for everyone. The psychological and resilience building skills help to alleviate symptoms of depression and anxiety that an individual may currently be experiencing, while also preparing individuals for future adversity.
  • What makes eQuoo different from other solutions in the market?
    eQuoo is within the 2% of mental health apps on the market that has been clinically proven. We also offer our customers the chance to enhance their mental health skills through gamification with stories that have been tailored to suit our target demographic.
  • What reading age is used in the games?
    The proven reading age throughout the game is 11-12 year olds.
  • How is personal data handled and protected within the app?
    All identifiable data is stored on a multi layered and triple encrypted server hosted in the UK. This is linked to anonymous analytical data via an encrypted key and can only be accessed by our data protection officer and head clinician, Silja Litvin. All systems are GDPR compliant, we have HIPAA accreditation and have regular penetration tests to protect the data.
  • What age group is eQuoo appropriate for? What is the recommended minimum age for users?
    eQuoo is NHS approved as a 12+ tool, however, due to the storylines in our app we recommend players be from 14/16+
  • I'm worried about this encouraging more screen time
    eQuoo is designed to be used in limited sessions and so does not promote lengthy screen time. Furthermore, research is indicating that what people do when using screens (e.g., casual web surfing, use of social media vs. gaming, watching TV) is a better indicator of potential problems than just the amount of time. Like most things, moderation is key, and is something encouraged in the game.
  • Do you need good internet connection to play?
    In order to play eQuoo on both mobile and web, players require good internet access.
  • Why is eQuoo for the whole school and not just those pupils who we have identified as needing support?
    eQuoo is made for everyone. The psychological and resilience building skills help to alleviate symptoms of depression and anxiety that an individual may currently be experiencing, while also preparing individuals for future adversity.
  • What makes eQuoo different from other solutions in the market?
    eQuoo is within the 2% of mental health apps on the market that has been clinically proven. We also offer our customers the chance to enhance their mental health skills through gamification with stories that have been tailored to suit our target demographic.
  • What reading age is used in the games?
    The proven reading age throughout the game is 11-12 year olds.
  • How is personal data handled and protected within the app?
    All identifiable data is stored on a multi layered and triple encrypted server hosted in the UK. This is linked to anonymous analytical data via an encrypted key and can only be accessed by our data protection officer and head clinician, Silja Litvin. All systems are GDPR compliant, we have HIPAA accreditation and have regular penetration tests to protect the data.
  • What age group is eQuoo appropriate for? What is the recommended minimum age for users?
    eQuoo is NHS approved as a 12+ tool, however, due to the storylines in our app we recommend players be from 14/16+
Teenagers
​If you can't find the answer you were looking for, please contact our team.
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